Booking Cancellations
Completed reservations cannot be changed or modified, however, they may be canceled subject to the cancellation terms and condition of the particular reservations. Canceled reservations may incur a cancellation fee. Should a reservation be canceled, then the amount of Rewards earned when making the reservations will be deducted from your points balance. No refund will be given in the event a member fails to check-in or occupy a completed reservation that has not been canceled.